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Loderock

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1. Introduction

Loderock Inc. (“Loderock”, “we”, “us”, or “our”) is committed to protecting the privacy and security of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information obtained through our website, www.loderock.com, and through our business activities.

Loderock provides end-to-end project services expertise to the mining, energy and infrastructure sector, including procurement, contract management, contract administration, logistics management, expediting and materials control, project controls, and estimating services. In the course of delivering these services and managing our operations, we may collect personal information from prospective clients, service enquirers, and employment applicants.

By accessing our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We collect personal information in two primary contexts:

2.1 Service Enquiries

When individuals or organisations contact us to enquire about our services, we may collect:

  • Full name and job title
  • Company or organisation name
  • Business email address and telephone number
  • Nature of the enquiry and details of services required
  • Project location, scope, and timeline information
  • Any other information you voluntarily provide in your communication

2.2 Employment and Career Applications

When individuals apply for employment or express interest in working with Loderock, we may collect:

  • Full name and contact details (address, email, phone number)
  • Curriculum vitae (CV) and/or résumé
  • Employment history and professional experience
  • Educational qualifications and professional certifications
  • References and referee contact details
  • Skills, competencies, and areas of expertise
  • Any other information included in your application materials

2.3 Website Usage Information

When you visit www.loderock.com, we may automatically collect certain technical information, including:

  • IP address and browser type
  • Pages visited and time spent on the site
  • Referring website addresses
  • Device type and operating system

This information is collected via cookies and similar tracking technologies. Please refer to Section 8 of this Policy for more information on our use of cookies.

3. How We Use Your Information

3.1 Service Enquiries

We use information collected from service enquiries to:

  • Respond to your enquiry and provide information about our services
  • Assess the suitability and scope of potential engagements
  • Prepare proposals, quotations, or service agreements
  • Maintain records of business communications
  • Improve our service offerings and client experience

3.2 Employment Applications

We use information collected from employment applicants to:

  • Evaluate your suitability for current or future positions
  • Conduct background and reference checks, where applicable
  • Communicate with you regarding your application status
  • Retain your details for future opportunities, with your consent

3.3 Legal and Compliance Purposes

We may also use personal information to:

  • Comply with applicable laws and regulatory requirements
  • Enforce our legal rights and obligations
  • Respond to lawful requests from authorities

4. Legal Basis for Processing Personal Information

We process your personal information on the following lawful bases:

  • Legitimate interests – to respond to service enquiries, manage business relationships, and conduct recruitment activities
  • Consent – where you have explicitly provided consent, including for the retention of your CV for future opportunities
  • Contractual necessity – where processing is required to enter into or perform a contract with you or your organisation
  • Legal obligation – where we are required to process information to comply with applicable law

5. Sharing of Personal Information

Loderock does not sell, rent, or trade personal information. We may share personal information in the following limited circumstances:

  • Service providers – with trusted third-party suppliers who assist us in operating our business (e.g., IT infrastructure, email hosting, HR platforms), under strict confidentiality obligations
  • Professional advisors – with legal, financial, or other professional advisors where necessary
  • Business transfers – in the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction
  • Legal requirements – where required by law, court order, or governmental authority

All third parties with whom we share personal information are required to handle it in accordance with applicable data protection laws and our confidentiality requirements.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

  • Service enquiry records are typically retained for up to 3 years following the conclusion of the enquiry or business relationship
  • Unsuccessful employment applications are retained for up to 12 months unless you have provided consent for longer retention for future opportunities
  • Employee records are retained in accordance with applicable employment legislation

When personal information is no longer required, it is securely deleted or anonymised.

7. Security of Personal Information

Loderock implements reasonable technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration, or destruction. These measures include secure data storage, access controls, and staff training on data protection obligations.

While we take all reasonable precautions, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to responding promptly to any suspected data breach in accordance with our legal obligations.

8. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience, analyse site traffic, and understand user behaviour. Cookies are small text files stored on your device.

We may use the following types of cookies:

  • Essential cookies – necessary for the website to function correctly
  • Analytics cookies – to understand how visitors interact with our site (e.g., Google Analytics)
  • Preference cookies – to remember your settings and preferences

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

9. Your Rights

Subject to applicable law, you may have the following rights in relation to your personal information:

  • Right of access – to request a copy of the personal information we hold about you
  • Right to rectification – to request correction of inaccurate or incomplete information
  • Right to erasure – to request deletion of your personal information in certain circumstances
  • Right to restrict processing – to request that we limit how we use your information
  • Right to withdraw consent – where processing is based on consent, you may withdraw it at any time
  • Right to object – to object to processing based on legitimate interests

To exercise any of these rights, please contact us using the details provided in Section 11. We will respond to all requests within a reasonable timeframe and in accordance with our legal obligations.

10. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to Loderock’s website and activities. We are not responsible for the privacy practices of third-party sites and encourage you to review their privacy policies before providing any personal information.

11. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal information, please contact us at:

Loderock Inc.
Website: www.loderock.com
Email: legal@loderock.com
Postal Address: 325-15 Richardson Street, Toronto, Ontario, M5A 0Y5

12. Updates to This Policy

Loderock reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Policy periodically to stay informed about how we protect your information.